New Patients
Your Partner in Better Health
If you have not previously attended the clinic, you will need to book in for an initial consultation appointment. This appointment can last up to 45 minutes and will typically include treatment. We will send you an online form to fill in, before you attend the initial appointment. This is very important, as it gives us information on you and helps us to understand your problem in more detail.
At the start of the new patient appointment, we will refer to your online form and complete further notes to fully understand how to help you in the best way possible. Weâll then complete a thorough examination, followed by a summary of the findings and proceed with a tailored program to suit your needs. We will typically perform treatment on the first visit, if we think it’s safe to do so. Our treatment programmes are designed to help you in the short and long term, to ensure you feel better.
Where can I park?
You can park for up to an hour, free of charge, in Midland Drive. This road is less than a minute’s walk from the clinic. Alternatively, the Railway road car park, opposite the clinic, is charged at 70p for up to an hour.
What are the local public transport links?
The closest rail station is Sutton Coldfield Station, followed by Four Oaks Station.
Nearby Bus stops include Midland Drive, Sutton Town Hall, Gracechurch Shopping Centre.
What should I wear?
It’s best to wear flexible, relaxed clothing to the appointment, if possible. We want you to feel as comfortable as possible. We will typically need access to the body part in question, to fully understand what the problem is. We may ask you to dress down into your underwear, if you have a lower body complaint. If this is the case, please bring a pair of shorts to change into as an alternative.
How can I pay for treatment?
We accept card and cash payments.
Will I need to climb stairs to access the clinic?
Yes, there is a small flight of stairs, leading up to the first floor. Unfortunately there is no lift access. If this is a potential problem, please call us to discuss further.
Do I need to be in pain to book an assessment?
No, you don’t have to be experiencing pain, to book an assessment. It is recommended to make an appointment as a way to prevent pain from arising and to feel in tip top shape. Pain is usually a sign that the bodily function has faltered somewhere, and needs urgent attention. Sutton Coldfield Chiropractic recommends that you’re proactive to prevent pain and dysfunction, rather than reactive.
I have private health insurance, can I use this to pay for the treatment sessions?
Yes, we are registered with all the leading health insurance companies. You may need to speak with your insurance provider before the appointment, as they can provide an authorisation code. Please speak to a member of the team, if you have any questions regarding this.
How quickly can I book an appointment?
We know when you’re in pain, you want to feel better as soon as possible. We will aim to book patients in as promptly as we can, depending on availability.